FAQ

You can choose between two delivery methods: home delivery or delivery to a pick-up point. Home delivery is the standard delivery option, with the parcel being delivered to the address of your choice. This could be your billing address or another address (such as your work address). You will have the option to specify this address during the order process. As part of our partnership with Hermes, we are pleased to also be able to offer delivery to any Hermes ParcelShop of your choice from a UK-wide network. The ParcelShops are located in corner shops, supermarkets or newsagents near you and are open from early until late, usually at least six days per week, allowing you to collect your parcel at your own convenience. Once they have your parcel, you will receive an SMS notification – all you need to bring with you is some ID. During the order process you will be given the option of home delivery or delivery to a ParcelShop. Both options are of course completely free of... Read more

What could be more frustrating as a customer than to want to purchase something but being unable to find it? If your search functions leave something to be desired, you are missing out on valuable conversions. It can be tempting to install third-party search functions, but, if you know how to leverage them correctly, Magento’s search tools can be incredibly helpful for your... Read more

To start trading online you will need an Internet MerchantAccount (IMA). These are easy to arrange and take just a few days to set up – though it will take longer if you decide to do it through your bank. You will also need a form of PayPage , so you can accept debit and credit card payments securely online. With Cardsave’s ePayment in a Box solution you will get an Internet Merchant Account as part of the package – whether you choose our Simple PayPage or our Professional PayPage... Read more