How do I unsubscribe from the newsletter?
You can either unsubscribe using the link in the newsletter (top or bottom) or directly in your account by clicking on 'Newsletter Unsubscribe'. You are also welcome to contact our customer service. Important: Please do not mark these emails as spam, as this may also block the delivery of other important emails from Our Store(order confirmation, etc.).
Related Questions
The procedure is the same for both promotional vouchers and gift vouchers:
- Once you have chosen your products and placed them in your shopping bag, proceed to the checkout to complete your purchase.
- Now choose your payment method. On this page, you can also enter your promotional voucher code. Click on Redeem to use your discount. (If you forget to enter it here you will have another chance during the checkout process, before you complete your purchase).
- The discount amount is automatically deducted from the total order value.
- Click on 'Next' to see a summary of your order. If necessary, you can still amend your order at this stage.
- If you change your mind, you can delete your voucher code, either on the ‘Payment Method’ page or on the ‘Place Your Order’ page. Just click on the cross to the left of the discount.
Placing an online order requires just a few steps: Select an item you would like to purchase, and then click the Buy Now button from either the quick view or product detail page. You can then choose to continue shopping or go directly to Checkout. Once you are finished shopping, click on Shopping Cart at the top right corner of page, and follow the Checkout steps. You will receive an email confirming your order that includes your order number.
At Our Store, you can easily and securely pay by card. We accept Mastercard, Visa, and American Express, in addition to Maestro, Solo, Visa Electron and Visa Debit cards.
You can choose between two delivery methods: home delivery or delivery to a pick-up point.
Home delivery is the standard delivery option, with the parcel being delivered to the address of your choice. This could be your billing address or another address (such as your work address). You will have the option to specify this address during the order process.
As part of our partnership with Hermes, we are pleased to also be able to offer delivery to any Hermes ParcelShop of your choice from a UK-wide network. The ParcelShops are located in corner shops, supermarkets or newsagents near you and are open from early until late, usually at least six days per week, allowing you to collect your parcel at your own convenience. Once they have your parcel, you will receive an SMS notification – all you need to bring with you is some ID.
During the order process you will be given the option of home delivery or delivery to a ParcelShop. Both options are of course completely free of charge.
If you have correctly entered all your information and are unable to complete the checkout process, we may need further information for our security check. Please call us toll-free at XXX-XXX-XXXX, seven days a week, 9 a.m.-9 p.m. EST to verify your information so we can process your order.
You also have the option to pay via PayPal, and can do so, without even creating a PayPal customer account. In order to do this, select PayPal as your preferred payment method during checkout, and at the end of the ordering process you will be directed to PayPal. If you are already a PayPal customer, you can log in with your user data and confirm the payment. However if you are new to PayPal and would prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ (highlighted below) and you can confirm the payment as a PayPal guest.
If you have a Samsung.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at XXX-XXX-XXXX, seven days a week, 9 a.m.-9 p.m. EST with your order number. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.